skip to main content

Leading adult education through support for and the effective application of technology.

California Adult Education Digital Learning Guidance - Chapter 1

Chapter 1 – Introduction

Table of Contents

  1. Executive Summary
  2. Purpose of the Guidance
  3. Intended Audience
  4. Methodology for Updating the Guidance
  5. Artificial Intelligence (AI) Use Statement
  6. From Distance to Digital Learning
  7. Formal Literature Review
  8. Preview of the Guidance

Executive Summary

The purpose of the California Adult Education Digital Learning Guidance—referred to here as the Guidance—is to enable adult educators in the state of California to design and implement effective digital learning experiences. The Guidance is intended to inform the practice of all California educators, support staff, and organizational leadership that work with adult learners.

California has a long history of providing adult education, from the early years of statehood in the 1850s to today. The California Adult Education System is derived from two funding streams. Primarily, the California Adult Education Program (CAEP) distributes over $650 million in annual funding to adult education programs across the state. Additionally, over $115 million in supplemental funding is distributed through the Workforce Innovation and Opportunity Act (WIOA), Title II, Adult Education and Family Literacy Act. CAEP is a uniquely designed program with the CDE and California Community Colleges Chancellor’s Office (CCCCO) jointly administering the annual allocation to adult education program providers from both K-12 school districts and community college districts who are organized into 71 adult education regional consortia.

Purpose of the Guidance

The Guidance supports adult educators and program administrators in the design and implementation of meaningful digital learning experiences in adult education, including a focus on adult basic education (ABE), adult secondary education (ASE), adults with disabilities (AWD), career and technical education (CTE), English as a second language (ESL), and high school equivalency (HSE) programs.

Intended Audience

The audience for the Guidance is primarily classroom educators and support staff who work directly with adult learners, including classified staff, office staff, instructional aides, tutors, community volunteers, and librarians. The Guidance also applies to program administrators, coordinators, counselors, and other leadership roles that shape adult education programs.

In California, a combination of regional consortia, county offices of education, school districts, and community colleges provide adult education through both federal and state funding. Beyond educators and program providers, the Guidance may be of interest to policymakers and researchers in the broader field of adult education. Other stakeholders such as community-based organizations, employers, and labor unions may also find the Guidance useful in understanding and supporting adult learning.

Methodology for Updating the Guidance

The 2025 update of the Digital Learning Guidance builds on the original 2022 version through a structured review and revision process. A group of practitioners, advisors, and adult learners reviewed the 2022 text, marking up content with feedback and suggestions for improvement. Alongside this feedback process, the literature review was updated to include recent research on digital learning and adult education. Draft revisions were then shared with advisors for further input before being finalized.

This edition also introduces new Program Tips, Administrator Tips, and Educator Tips. These short, actionable notes provide quick guidance aligned with the main content, helping readers translate the recommendations into practical steps for their own context.

Artificial Intelligence (AI) Use Statement

Artificial intelligence (AI) tools were used during the revision of the Guidance to support the work of the project team. AI tools including ChatGPT, Gemini, Perplexity, and Claude assisted with tasks such as organizing advisory group resources, analyzing advisor feedback, conducting literature scans, and helping with content research, drafting, and copyediting. No personally identifying information about students, advisors, or staff was included in AI queries. All AI-assisted material was reviewed and revised by the development team before being finalized.

This statement is included to model transparency in AI use. In education, learners and staff are increasingly encountering AI tools, and programs are making decisions about when and how to use them. By explaining how AI was applied in this project, and clarifying that human expertise guided and verified all results, the Guidance provides a practical example of how organizations can use AI responsibly, safeguard quality, and maintain transparency.

From Distance to Digital Learning

Distance education constitutes only one aspect of digital learning. In this guide, digital learning is defined as learning experiences that utilize digital tools for teaching and learning. Digital learning can happen in any learning environment—including in-person settings. Therefore, the Guidance is designed to benefit and support adult educators in all learning environments, whether in-person or online. To better prepare adult learners for living, working, and thriving in an increasingly digital world, it is vital for adult education providers to help learners develop digital literacy and digital resilience.

Formal Literature Review

A 2022 literature review synthesized existing research on digital and distance learning in adult education. That review applied defined inclusion parameters, focusing on peer-reviewed studies and reputable non-corporate sources published since 2002 that addressed digital and distance learning for adult and nontraditional learners. The findings informed the development of the 2022 California Adult Education Digital Learning Guidance.

Search Methodology

The 2025 review followed the same overall approach but expanded the scope in response to changes in the field. Since 2022, emerging technologies such as artificial intelligence have become central to discussions of digital learning, yet the body of peer-reviewed research specific to adult education remains limited. To provide a more informed and evidence-based overview, the updated review incorporated not only scholarly journal articles but also reports and guidance from government agencies, professional associations, and educational research nonprofits. This broader set of sources allowed the review to capture both the established research base and the rapidly developing policy and practice context.

To be included in the 2025 literature review, sources were required to:

  • be peer-reviewed (scholarly journal articles) or published by a reputable non-corporate organization such as an educational research nonprofit, professional association, or government agency;
  • be published in 2002 or later;
  • focus on digital learning, distance education, digital literacy, or digital skills;
  • address adult education or nontraditional learners in higher education, with relevance for workforce and lifelong learning contexts;
  • use an adult learning or andragogical lens where applicable, or provide findings transferable to adult education practice; and
  • support the aims of the Guidance.
  • Search Process

    The Education Resources Information Center (ERIC), an educational research database sponsored by the Institute of Education Sciences of the U.S. Department of Education, was used to locate sources. To ensure a comprehensive search, the following keywords were entered into ERIC in various combinations:

  • General terms: adult education/learners, nontraditional education/learners
  • Subject terms: ABE/ASE/HSE, CTE/IET/VE, correctional education, citizenship education/ELL/ESL
  • Focus terms: digital learning, distance education, distance learning, online learning, nontraditional, artificial intelligence, XR/VR/AR
  • Preview of the Guidance

    The first version of the Digital Learning Guidance was published in 2022. This 2025 update reflects new technologies, evolving practices, and emerging trends in digital learning, including expanded sections on Universal Design for Learning, career navigation tools, artificial intelligence, and immersive technologies such as virtual and augmented reality.

    The 2025 update to the Digital Learning Guidance includes eight content chapters.

  • Chapter 2 addresses equity and access to digital learning, including devices, connectivity, digital literacy, digital resilience, accessibility, mobile-friendly design, and intake workflows. It also covers program-level supports such as device lending, connectivity partnerships, digital navigators, and long-term digital infrastructure planning. The chapter outlines federal and state policy expectations related to digital literacy and introduces Universal Design for Learning (UDL) as a framework for inclusive instructional design.
  • Chapter 3 reviews the foundations of adult education and digital learning. It connects key adult learning theories to digital instructional design, outlines research-based practices for planning effective online and blended learning, and describes how educators can use authentic tasks, feedback, and reflection to support learner progress. The chapter also addresses educator-facing standards, the roles of instructional and support staff in digital environments, and the structures that sustain professional learning, including coaching, administrator onboarding, and PLCs.
  • Chapter 4 examines approaches for selecting and using digital tools to support adult learning. It introduces technology-integration frameworks, digital onboarding practices, troubleshooting routines, and strategies for evaluating tools and content. The chapter outlines categories of tools for communication, collaboration, creativity, critical thinking, and career navigation, and describes how learning management systems and open educational resources can support flexible instruction across in-person, hybrid, and online settings.
  • Chapter 5 describes distance, blended, and HyFlex models used in adult education. It outlines variations within these models, the technology and staffing needed to support teaching across formats, and approaches for onboarding learners and sustaining engagement. The chapter also explains how contact and distance learning hours are reported in NRS and CASAS TE, and summarizes key WIOA considerations that shape program planning and implementation.
  • Chapter 6 reviews how assessment and data support instruction and program planning. It outlines standardized assessments used in adult education, performance-based assessments, and digital skills assessments, along with options for remote testing. The chapter describes how to interpret assessment data, use dashboards and reports for instructional decisions, and understand related reporting requirements in NRS and CASAS TE. It also covers digital credentials and wallets, informal assessments, and emerging uses of AI in assessment and scoring.
  • Chapter 7 focuses on creating healthy, equitable, and inclusive digital communities. It outlines strategies for building connection in online and hybrid learning, supporting learner and educator well-being, and integrating social and emotional learning into instruction and advising. The chapter also examines digital citizenship in adult education, including privacy, digital identity, online safety, and the role of frameworks in shaping responsible digital participation.
  • Chapter 8 (new in 2025) introduces generative AI in adult education and provides an overview of how these tools work, their limitations, and their emerging role in teaching, learning, and program operations. It outlines strategies for writing effective prompts, describes applications for instruction, learner practice, career navigation, and administrative work, and reviews essential considerations for privacy, copyright, bias, and verification. The chapter concludes with guidance for developing local use policies, integrating AI frameworks, and evaluating a range of general-purpose and education-focused AI tools.
  • VOICES FROM THE FIELD

    Alisa Takeuchi | TOSA | Garden Grove Adult Education

    What specific strategies or practices from the DLG have you applied, and how have they worked in your context?

    From Chapter 2, we focused on ensuring that students have the devices they need to succeed. Since the pandemic, we have checked out hundreds of Chromebooks and laptops to students and provided orientation on how to use them at home. One of our challenges has been providing reliable internet access. While we didn’t have enough funding to purchase hotspots for everyone, we trained students to use their mobile phones as hotspots when possible.

    For our Career and Technical Education (CTE), High School Diploma, and High School Equivalency students, we make sure every laptop is preloaded with the software and apps they need to study as if they were on the classroom desktops. We have also been fortunate enough to have an on-site IT specialist three days a week, which gives both staff and students access to timely technical support and troubleshooting when issues arise.

    What has your program learned from using the DLG that could be useful for others considering it as a planning tool?

    At Garden Grove Adult Education, the DLG helped us take a step back and examine how we use technology to support learners. It offered a clear framework to identify what’s working well and where we could improve—especially in ensuring equitable access to digital tools. Rather than feeling pressure to implement everything at once, the guide helped us set realistic goals and focus on connecting technology use directly to student learning outcomes.

    What stood out most for our team was how the DLG encouraged honest conversations among teachers and staff. It gave us a shared language to talk about digital learning, which made planning feel more collaborative and achievable. For other programs, we recommend using it not just as a checklist, but as a springboard for reflection, new ideas, and small, practical steps that lead to meaningful change for students.


    Scroll To Top

    OTAN activities are funded by contract CN240137 from the Adult Education Office, in the Career & College Transition Division, California Department of Education, with funds provided through Federal P.L., 105-220, Section 223. However, OTAN content does not necessarily reflect the position of that department or the U.S. Department of Education.